Deliver Human-Like Patient Experiences. Automate 90% of Routine Enquiries. Slash Operational Costs by 60%.
reduction in call center workload
increase in patient satisfaction
improvement in OPD crowd management
Shift from “Who’s handling this?” to
“We know exactly where it is right now”.
Each department operates on defined SLA timers. Whtai escalates automatically, before delays become bottlenecks.
Requests are routed to specific roles. Every task has a named owner, eliminating ambiguity and the “someone else will handle it” problem.
Real-time status updates on jobs. Reducing follow-ups, frustration, and complaints.
Your HIS stores the records. WhatsApp runs the work.Whtai unifies both: so nothing goes missing and everything moves with intent.
Replace chaotic back-and-forth with a clear, step-by-step flow.
Every request has a visible path, owner, and status.
Tasks are prioritized by readiness and impact.
Not follow-ups or escalation pressure.
Automation removes manual chasing,
Freeing clinical teams to focus on patient care.
End KPI blindness. Measure real turnaround times by department and fix delays with precision not guesswork.
Whtai tracks exact turnaround times across each department, showing response speed, completion time, and variance at a granular level.
Complete audit trails reveal where delays truly originate, so operational fixes target the root cause - not the symptom.
Performance trends highlight which teams are consistently overloaded, enabling precise staffing adjustments without unnecessary hiring.
Deploy Without Disruption: Modernize operations without touching your infrastructure or retraining your teams.
Whtai runs on existing devices and channels, including WhatsApp. No new hardware, no complex installs, no learning curve.
Whtai syncs seamlessly with both legacy and modern HIS platforms, providing real-time coordination without altering your core systems.
By leveraging current workflows, Whtai avoids long IT cycles enabling a fully functional pilot in as little as two weeks.
By reducing discharge time by 6+ hours, you free up beds faster for new admissions. A 25% faster bed turnover directly boosts your hospital's revenue capacity.
No, it restores their dignity. Instead of running around chasing files, nurses can focus on clinical care while Whtai handles the logistics.
Whtai uses SLA Timers. If a response isn't received within the set time (e.g., 20 mins), the issue is automatically escalated to the administration.
Zero training is required. Since Whtai "lives" inside your existing WhatsApp groups and works alongside your current HIS, staff continue communicating exactly as they do now. The system simply turns their text messages into trackable tickets in the background.
Whtai doesn't just read the text; it analyzes the underlying tone and context of every message. It is trained to detect specific emotional indicators—such as stress, urgency, or frustration—allowing it to distinguish between a routine update and a critical situation.
Yes. The AI separates Urgency (medical/operational speed needed) from Sentiment (emotional stress). This ensures that critical clinical tasks are prioritized based on medical need, while customer service risks are escalated to management for damage control.
In a busy hospital, critical requests can get buried under noise, and staff may miss the signs of an escalating conflict. By automating tone detection, Whtai ensures that "squeaky wheels" or genuinely distressed stakeholders are heard instantly, preventing negative feedback or patient dissatisfaction.
Reimagine your enterprise with Kiyadolabs
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© 2026 Kiyadolabs. All Rights Reserved.
Reimagine your enterprise with Kiyadolabs
FOLLOW US ON
© 2026 Kiyadolabs. All Rights Reserved.